Privacy Policy
Last updated: January 2, 2026
At Joint Exercise, we care about your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. Information We Collect
Account Information
When you create an account, we collect your email address and password (stored securely using industry-standard encryption). You may also choose to provide additional profile information such as your name, age range, and fitness level.
Health and Fitness Data
To provide personalized exercise programs, we collect information about your health conditions, pain levels, joint concerns, fitness goals, and workout history. This data is essential for tailoring your experience and is treated with extra care.
Usage Data
We collect information about how you use Joint Exercise, including pages visited, features used, workout completion data, and device information. This helps us improve our service.
2. How We Use Your Information
- Personalization: To create and adjust exercise programs based on your needs and progress.
- Communication: To send important updates about your account, workouts, and (with your consent) helpful tips.
- Analytics: To understand how our service is used and make improvements.
- Safety: To monitor for pain spikes or concerning patterns that may require attention.
- Healthcare Provider Sharing: If you choose to connect with a healthcare professional through our platform, we share relevant health data with your explicit consent.
3. How We Protect Your Data
We take the security of your data seriously:
- All data is encrypted in transit (TLS/SSL) and at rest using industry-standard encryption.
- Access to user data is strictly limited to authorized personnel who need it to provide our services.
- We regularly review our security practices and update them as needed.
- We use secure, reputable cloud infrastructure providers.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Companies that help us operate our service (hosting, email, analytics). They are bound by confidentiality agreements.
- Healthcare Professionals: Only with your explicit consent when you connect with a clinician through our platform.
- Legal Requirements: When required by law or to protect rights and safety.
5. Your Rights
You have control over your data:
- Access: Request a copy of your personal data at any time.
- Correction: Update or correct your information through your account settings.
- Deletion: Request deletion of your account and associated data.
- Data Portability: Request your data in a machine-readable format.
- Opt-Out: Unsubscribe from marketing communications at any time.
6. Cookies and Tracking
We use cookies and similar technologies to remember your preferences, keep you logged in, and understand how you use our service. You can control cookies through your browser settings.
7. Children's Privacy
Joint Exercise is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by email or through the app. The “Last updated” date at the top indicates when this policy was last revised.
9. Contact Us
If you have questions about this privacy policy or how we handle your data, please contact us:
Email: privacy@clap.world
See also: Terms of Service